FAQ

Here are the answers to our most commonly asked questions.

PS: Wondering how Nailneticβ„’ works? Click here to watch the full video.

Frequently Asked Questions

Nailneticβ„’ is truly glue-free, swappable, and reusable. It's a nail system that lets you change your nail look in just 2 seconds, without draining your time, money and energy! It’s also gentler on your nails. You can apply your docks using your favourite top coat or nourishing formula (we recommend a transparent one for a cleaner look). And if you do prefer using glue, that’s totally fine too, it’s your choice. With Nailneticβ„’, you can go from bold and glam to short and natural in seconds. No damage, no hassle, and no compromise. Because we believe nails should match your lifestyle, not complicate it.
Yes! If you take good care of the docks and nails, they're reusable again and again. We've designed all of our products for maximum longevity.
The short answer is no! When applied and removed correctly, your Nailneticβ„’ nails and docks should not damage your natural nails. As with any nail treatment, we always recommend using cuticle oil or a nourishing treatment to keep your nails strong and healthy.
If you have allergies we recommend checking the ingredients of the polish or formula you use to apply your Nailneticβ„’ docks. If your nails are currently damaged from other products, it’s best to give them a little TLC first. Take a short break and apply restorative treatments before using your Nailneticβ„’ kit. Your nails will thank you!
Nope! Our system is designed to be completely glue-free. You can apply the dock to your finger using your favourite nail polish or top coat. However, if you do choose to use glue, you can also do that.
All Nailneticβ„’ products are proudly made in the UK, crafted with the highest quality standards to ensure exceptional durability, comfort, and style.
Absolutely! That’s one of the biggest perks of the Nailneticβ„’ system. You’ll never again struggle to pick up coins, type, or risk breaking a nail while doing sports.We actually recommend taking off your nails for hands-on activities like workouts, cooking, or cleaning. You can swap to a shorter set or wear just the docks to protect your nails and keep things practical.
Your Nailneticβ„’ docks can stay on for at least 14 days, depending on your chosen application method. The nails themselves will stay on as long as you want, until you decide to swap them out for a new style!
Of course! Nailneticβ„’ is all about creativity and self-expression. Mix and match different designs, lengths, or colours to create a look that’s totally you. It’s a fun way to spice up your set without changing every single nail.
Applying the docks and swapping out the nails is super quick and easy. Please click here for instructions.
Yes! Nailneticβ„’ sets are fully waterproof, so feel free to shower, swim, or clean while wearing them.That said, for any intense or β€œhands-on” activities (especially if you’re wearing long nails), we recommend taking them off or switching to a shorter set to avoid accidental damage.
No, we've never tested on animals and we definitely don't plan to!
Our products are ethically manufactured in the UK.
Shipping rates vary by location and are calculated at checkout.
Yes, we offer free shipping on orders over Β£50.
Standard shipping takes 3-5 business days, express shipping takes 1-2 business days. If your delivery address is outside the UK, the delivery might take longer. You will see the exact range at checkout.
Yes, we ship to most countries worldwide. International shipping times vary.
Yes, you'll receive a tracking number via email once your order ships.
In the unlikely event that this happens, please contact us right away at hello@nailnetic.com with photos or videos, and we’ll happily send you a replacement set completely free of charge.
We're currently in the pre-order phase. Orders will be shipped out starting from December 2025. Once your order is ready to be shipped, you will receive a confirmation email with the specific date. Please bear in mind that as we're based in the UK, International orders might take longer to be delivered.
We’d love to connect with you! Follow us on Instagram and TikTok to stay up to date with new releases, styling ideas, and sneak peeks behind the scenes. πŸ’•